There continues to be some confusion about what is considered hot line time and what is not. When you are volunteering, if you are in direct contact with the public, those hours are considered hotline. So here are some examples:
Working the Hot Line
Plant Sale
Giving talks or training
“Life on the Farm”
School Programs
What would not be hotline would be; attending seminars, meeting, working in the gardens or greenhouses. All members are required to put in forty hours per year as a volunteer. Twenty of those hours must be hot line. First year members must put all forty as hotline.
