Please verify clients’ addresses for mailing information – mail is sometimes returned due to incomplete/inaccurate addresses – often because clients provide the address for the second home at the coast and it doesn’t have a mailbox. So, be sure to repeat the mailing address to the client when they request information – this should cut down on returned mail and allow clients to receive their information in a timely manner. Thanks for your efforts!
Periodically, Kathy organizes “bookmarks/favorites” on the MG computer. “E-Answers” is included and listed at the beginning of the index. This is a searchable website that provides reliable, research-based information on a variety of topics, a most useful resource, and it should be one of the first you use if you can’t locate info in the MG files.
The “homepage” on the MG computer is set for the “intranet” page of the NC Cooperative Extension Service rather than the “public” page. (The public page is listed as a “favorite.”) The intranet page of the Cooperative Extension Service provides more selections to assist Master Gardener Volunteers.
The Master Gardener News Columns, beginning with January 10, 2000, can be accessed through the Brunswick County Center of the NC Cooperative Extension Service website (http://www.ces.ncsu.edu/brunswick). In addition, printed copies are in a notebook (Master Gardener Judy Koehly organizes the columns by subject).
A special note for new Master Gardeners and a reminder to others: The Brunswick County Extension Master Gardener Office Manual (yellow label) compiled by Kathy was developed to assist Master Gardeners while they staff the Hot Line. The notebook contains a listing of staff and staff member responsibilities, web page information, association bylaws/membership, logo, telephone system and computer usage guidelines, and sections on plant disease and insect clinic, soil testing, nematode assay, solution analyses, waste analyses, diagnostic soil test, and plant tissue analyses with fees, appropriate forms to be used, analyses overviews, etc., for each of these. Be sure to browse through the notebook when you’re in the Master Gardener office.
